Healthfirst

Broker Account Manager

NY  |  Req ID: R021600  |  On-site

Duties & Responsibilities:Maintains a customer-centric approach to service that anticipates broker’s needs.Build strong downline partner relationships that enable growth and improve satisfaction with Healthfirst,Ensures routine partner needs are met and potential problems are averted.Acts as...

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FQHC Network Account Manager

NY  |  Req ID: R021643  |  Hybrid

Serve as plan liaison for physicians/physician groups in a specified geographical area. Will be the main point of contact for all plan related issues including marketing, enrollment, contracting, billing and reimbursement.Responsible for the resolution of all issues, including those identified by...

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Entitlement Advocate- Bilingual Spanish or Cantonese/Mandarin

NY  |  Req ID: R021640  |  Hybrid

Duties and ResponsibilitiesHandle inbound and outbound calls to and from customers to address their needs while adhering to our service level goals.Screen all incoming calls and handles accordingly.Transfer calls to appropriate staff, unit, or department.Assist callers requesting assistance with...

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Manager, Hospital Strategic Account Management

NY  |  Req ID: R021551  |  Hybrid

Develop trusting and long-term relationships (with sponsor and non-sponsor hospitals/systems) with all key decision makers/influencers (including executive suite and managed care department personnel).Hospital/system Account expertise and deep understanding of customer and provider needsLeads the...

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Senior Provider Network Contractor - Out of Network Provider Negotiations

NY  |  Req ID: R021524  |  Hybrid

Core ResponsibilitiesStrategic Out-of-Network Provider EngagementIdentify and prioritize high-cost, high-utilization, and strategically critical out-of-network providers and facilities based on claims data, network gaps, and regulatory network adequacy requirements.Develop and execute targeted...

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Director, Medicare Sales Oversight

NY  |  Req ID: R021534  |  Hybrid

Duties & Responsibilities:Directs sales oversight across Healthfirst’s Growth teamServes as a liaison with internal partners and represents Growth for all compliance and quality related mattersSupports Growth Leaders as they develop their strategic priorities and new initiatives, ensuring...

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Marketing Strategy Specialist

NY  |  Req ID: R021478  |  Hybrid

Job DescriptionMonitors policies/processes and achieves marketing strategy deliverablesLeads or assists with the creation of sales collateral and member engagement materials, such as sales tools, welcome kits, newsletters, member portal, fitness rewards program, birthday emails, member mailings,...

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Senior Network Account Manager

NY  |  Req ID: R021405  |  Hybrid

· Advance Healthfirst through superior customer service focused leadership in an assigned territory and team, which will help to optimize provider satisfaction· Educate and train network representatives in key business principles around profitability, network adequacy, quality, etc.· Promote...

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Field Entitlement Enrollment Team Lead

NY  |  Req ID: R021665  |  Hybrid

Duties & Responsibilities:Supervises Retention Advocates- This includes observing staff in the field (travel within NYC, Westchester and Nassau counties) and conducting customer phone audits to ensure all activities are completed in accordance with Company protocols and State...

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Senior Field Entitlement Enrollment Specialist

NY  |  Req ID: R021693  |  Hybrid

Duties & Responsibilities:Interprets product, procedural and regulatory information, and assists with the development of training curricula to provide field staff with available services.Administers new hire training and refresher training to the Senior Retention Advocates and Retention...

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Medicare Sales Support Associate

NY  |  Req ID: R021713  |  Remote

Responsible for coordinating events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event.Live Healthfirst’s mission, our members are our North Star and our mission is guided...

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Bilingual Call Center Rep (Relationship Coordinator)

NY  |  Req ID: R021716  |  Remote

Duties and ResponsibilitiesHandling inbound and outbound calls to and from customers to address their needs while adhering to internal Service Levels standards. Creates and/or follow ups for up to 90 days on Long-Term Care (LTC) Leads and Opportunities entered in Salesforce.Create and/or follow...

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Account Specialist

NY  |  Req ID: R021703  |  On-site

Duties and Responsibilities: Identifies potential members and designs a plan to educate potential members regarding the health benefits and care that is tailored for the member as well as provide information regarding the particular plan’s features and benefits. For existing members, will review...

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Field Entitlement Enrollment Specialist

NY  |  Req ID: R021664  |  On-site

Duties & Responsibilities:Contacts member or primary caregiver by phone or letter to arrange a telephonic or in person interview to assess Medicaid/Medicare/Medicare Savings Program eligibility. Ensures all calls and conversations are conducted in accordance with approved Healthfirst...

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Sr Healthcare Analyst, LTCP Risk Score Accuracy - Hybrid NY

NY  |  Req ID: R021645  |  Hybrid

Location:This is a hybrid role which consists of working at 100 Church Street, New York, NY 10007 on Tuesdays, Wednesdays, and Thursdays.Summary:The Sr Healthcare Analyst, LTCP Risk Score Accuracy is responsible for managing risk score expectations, communicating project and financial results and...

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Field Operations & Community Engagement Specialist

NY  |  Req ID: R021520  |  Hybrid

Duties/ResponsibilitiesFacilitates cross-functional collaboration through regular retail site visits and daily coordination with multiple stakeholders including Sales, Member Services, EDS, Brand/Marketing, Facilities, Fleet, Technology/IT, Compliance to support existing retail sites.Identifies...

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Facilities Support Specialist - Lake Mary, FL - Onsite

FL  |  Req ID: R021099  |  On-site

On-site work schedule consists of reporting to our Lake Mary, FL office 5 days per week.Scope of Responsibilities:Inspect facilities and review inspection reports to determine repairs or improvements required to both facility and security related systems.Support, help develop, implement, and...

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Program Liaison IT Early Career Development

NY  |  Req ID: R021461  |  Hybrid

Duties & Responsibilities:Create template to share with Managers to solicit quarterly feedback on AssociatesCreate Visio diagrams on program performanceCreate Intake Forms, Organize Data and ensure thorough data to streamline processesCreate system to track associate participation,...

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2026 Technology Early Career Development Program - Data/Cloud Engineer

FL  |  Req ID: R021429  |  Hybrid

This position requires three days per week in office (Tues/Wed/Thurs) at Greenwood, Lake Mary, FL.For this role we are looking for candidates with project, internship or work experience with SQL and Python. Candidates should have fundamental knowledge and skills in data pipelining and cloud...

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2026 Technology Early Career Development Program – Product Owner/Business Analyst

NY  |  Req ID: R021432  |  Hybrid

This position requires three days per week in office (Tues/Wed/Thurs) at either: 100 Church Street, NYC   For this role we are looking for candidates with project, internship or work experience with business systems and processes and SDLC (Software Development Life Cycle). Candidates should have...

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