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Manager of Assessment Nurses

NY Req ID: R020546 Hybrid
Duties and Responsibilities: Leads and manages daily Reassessment Nurse operations such as overseeing scheduling and staffing, providing clinical consultations, and ensuring departmental productivity goals are met in regards to quality, timeliness, accuracy, and consistency.Coordinates and...

Clinical Support Team Social Worker

NY Req ID: R020916 Remote
Duties and Responsibilities:Completes assessment for each member related to their receipt of community based long-term care services.Develops a comprehensive care plan for each member based on assessments, counseling, environment, social support and financial status.Acts as a member advocate and...

CCO Service Agent (Mandarin/Cantonese)

NY Req ID: R020902 Remote
Duties and Responsibilities Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to...

QA Audit Manager - Operations

FL Req ID: R020743 Hybrid
Duties & ResponsibilitiesMaintain procedures and programs to ensure Operational units meet organizational and regulatory standards for proper function, quality, and in support of enhancing Member/Provider service experiences.Experience applying critical thinking skills and problem-solving...

Appeals Specialist

NY Req ID: R020891 Remote
Key ResponsibilitiesResponsible for case development and resolution of non-clinical cases, such as: certain types of claim denials, member complaints, and member and provider appeals.  The end-to-end process requires the Specialist to independently:Research issuesReference and understand HF’s...

Field Service Agent

NY Req ID: R020920 On-site
Must be able to commute across multiple counties and boroughs: including Sullivan, Rockland, and Orange counties, as well as Manhattan and Queens boroughs. Duties/Responsibilities:Provide high-quality customer service to providers and members across all LOBs with a variety of questions and issues...

Case Manager - UM II -100% Remote

NY Req ID: R020897 Remote
The Case Manager, Utilization Management coordinates the care plan for assigned members and conducts pre-certification, concurrent review, discharge planning, and case management as assigned. The Case Manager, Utilization Management is also responsible for efficient utilization of health services...

Bilingual Pediatric Care Manager

NY Req ID: R020904 Remote
**This position is 100% RemoteDuties/Responsibilities:The Pediatric Care Manager plans and manages pediatric medical and/or behavioral care with members and their beneficiaries across the continuum of care. The Care Manager is assigned to a specific product line such as PHSP, Child Health Plus,...
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