Healthfirst

Support Specialist Bilingual English Mandarin or Cantonese

NY  |  Req ID: R020852  |  Remote

Duties and Responsibilities: Conduct outreaches for newly enrolled members to review current and approved services, durable medical equipment (DME) and additional requestsReview intake documents for pre-approved services and escalate discrepancies as neededComplete Welcome Onboarding and Consumer...

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Manager of Assessment Nurses

NY  |  Req ID: R020546  |  Hybrid

Duties and Responsibilities: Leads and manages daily Reassessment Nurse operations such as overseeing scheduling and staffing, providing clinical consultations, and ensuring departmental productivity goals are met in regards to quality, timeliness, accuracy, and consistency.Coordinates and...

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Peer Support Specialist NYC (Hybrid)

NY  |  Req ID: R019831  |  Hybrid

Duties/Responsibilities:Manages designated caseload of members who could benefit from Peer Support services, care coordination, and health navigationSchedules and conducts multiple field-based visits per day (clustered by geographic areas)Completes assessments and questionnaires to identify...

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Bilingual Field Care Coordinator Long Island Area

NY  |  Req ID: R020783  |  On-site

Duties/Responsibilities:Schedules and conducts multiple home visits per day (clustered in small geographic areas)Supports the Healthfirst clinical team members, including UAS nurses and Care Managers, by facilitating cross-cultural communications and interpreting the employee-to-member and...

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Bilingual Field Care Coordinator 5 Boroughs

NY  |  Req ID: R020784  |  On-site

Duties/Responsibilities:Schedules and conducts multiple home visits per day (clustered in small geographic areas)Supports the Healthfirst clinical team members, including UAS nurses and Care Managers, by facilitating cross-cultural communications and interpreting the employee-to-member and...

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Bilingual Field Care Coordinator Staten Island Based

NY  |  Req ID: R020785  |  On-site

Duties/Responsibilities:Schedules and conducts multiple home visits per day (clustered in small geographic areas)Supports the Healthfirst clinical team members, including UAS nurses and Care Managers, by facilitating cross-cultural communications and interpreting the employee-to-member and...

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Bilingual Field Care Coordinator Rockland County based

NY  |  Req ID: R020786  |  On-site

Duties/Responsibilities:Schedules and conducts multiple home visits per day (clustered in small geographic areas)Supports the Healthfirst clinical team members, including UAS nurses and Care Managers, by facilitating cross-cultural communications and interpreting the employee-to-member and...

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Field Service Agent - Queens (Bilingual English/Spanish)

NY  |  Req ID: R020721  |  On-site

Duties/Responsibilities:Provide high-quality customer service to providers and members across all LOBs with a variety of questions and issues on topics such as eligibility, benefits, claims process, escalations, and productsManage face-to-face encounters by interacting with customers to provide...

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Field Service Agent - Long Island - Bilingual English/Spanish

NY  |  Req ID: R020737  |  On-site

Duties/Responsibilities:Provide high-quality customer service to providers and members across all LOBs with a variety of questions and issues on topics such as eligibility, benefits, claims process, escalations, and productsManage face-to-face encounters by interacting with customers to provide...

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Field Service Agent - Queens/Flushing (Mandarin/Cantonese)

NY  |  Req ID: R020754  |  On-site

Duties/Responsibilities:Provide high-quality customer service to providers and members across all LOBs with a variety of questions and issues on topics such as eligibility, benefits, claims process, escalations, and productsManage face-to-face encounters by interacting with customers to provide...

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QA Audit Manager - Operations

FL  |  Req ID: R020743  |  Hybrid

Duties & ResponsibilitiesMaintain procedures and programs to ensure Operational units meet organizational and regulatory standards for proper function, quality, and in support of enhancing Member/Provider service experiences.Experience applying critical thinking skills and problem-solving...

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Field Assessment RN, Bronx, NY - $10,000 Sign-on Bonus

NY  |  Req ID: R020563  |  Hybrid

Duties and Responsibilities: ·       Conducts home assessments (and virtual assessments, as needed) for prospective members and re-assessments of current members using the Uniform Assessment System (UAS); make enrollment and continued eligibility determinations by utilizing clinical expertise and...

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Hybrid Assessment RN, Bronx, NY - $7,500 Sign-On Bonus

NY  |  Req ID: R020564  |  Hybrid

Duties and Responsibilities: ·       Conducts home assessments (and virtual assessments, as needed) for prospective members and re-assessments of current members using the Uniform Assessment System (UAS); make enrollment and continued eligibility determinations by utilizing clinical expertise and...

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Director, Organizational Design and Strategic Workforce Planning

NY  |  Req ID: R017823  |  Hybrid

Duties and ResponsibilitiesPrimary designer and lead on a variety of enterprise OD and OE initiatives focused on, but not limited to, Organizational Design and Strategic Workforce Planning.Develop the enterprise approach, frameworks, and tools to implement organizational design and strategic...

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Vice President, HR Operations

NY  |  Req ID: R020778  |  Hybrid

Duties & ResponsibilitiesProvides expert people and thought leadership oversight for teams responsible for all HR operational activities including HR shared services, HR technology programs, People Analytics, Employee Relations, and HR compliance.Develops and executes HR operations strategy...

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Bilingual Sr Retention Advocate

NY  |  Req ID: R020377  |  Hybrid

Duties & Responsibilities:Contact member or primary caregiver by phone or letter to arrange a telephonic or in person interview to assess Medicaid/Medicare/Medicare Savings Program eligibility. Ensures all calls are in accordance to approved Healthfirst scriptsHas full and complete access to...

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External Communications Manager

NY  |  Req ID: R020502  |  Hybrid

Duties/Responsibilities:Under the guidance of the Director of Communications at Healthfirst, identify media opportunities, develop pitches, and proactively secure earned media coverage that supports Healthfirst’s brand and business priorities.Collaborate with Social Media team to execute...

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Community Relations Specialist-Bronx/Manhattan

NY  |  Req ID: R020677  |  On-site

The candidate must successfully achieve the following:· Contribute to the development and implementation of strategies to build and nurture relationships with community partners, organizations, and stakeholders· Create, maintain and foster partnerships to drive positive impact and company growth·...

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Community Relations Specialist - Bilingual Mandarin/Cantonese

NY  |  Req ID: R020683  |  On-site

RESPONSIBILITIES The candidate must successfully achieve the following: Contribute to the development and implementation of strategies to build and nurture relationships with community partners, organizations, and stakeholdersCreate, maintain and foster the partnerships to drive positive impact...

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Sales Support Associate

NY  |  Req ID: R020744  |  Remote

Responsible for coordinating events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event.Live Healthfirst’s mission, our members are our North Star and our mission is guided...

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