Healthfirst

Bilingual Call Center Rep (Relationship Coordinator)

NY  |  Req ID: R021716  |  Remote

Duties and ResponsibilitiesHandling inbound and outbound calls to and from customers to address their needs while adhering to internal Service Levels standards. Creates and/or follow ups for up to 90 days on Long-Term Care (LTC) Leads and Opportunities entered in Salesforce.Create and/or follow...

Apply Learn more >

Share

• Email
• Facebook

CCO Service Agent – Bilingual - 100% Remote

NY  |  Req ID: R021945  |  Remote

**This position is 100% remoteHealthfirst has multiple openings for CCO Agents for different languages to support our members.  We are seeking agents that have Russian or Mandarin/Cantonese or Spanish skills that are bilingual.Duties and Responsibilities Provides excellent quality customer...

Apply Learn more >

Share

• Email
• Facebook

Change Manager

NY  |  Req ID: R019440  |  Hybrid

Duties & Responsibilities:Manages assigned initiatives, including workplan development, stakeholder management, change management, implementation, success measurement, and communication of project status to business stakeholders.Partners with IT and Delivery teams in the delivery of technical...

Apply Learn more >

Share

• Email
• Facebook

Director Configuration, Benefit Administration

NY  |  Req ID: R021941  |  Hybrid

This position requires three days per week in office (Tues/Wed/Thurs) at 100 Church Street, NYC Duties & Responsibilities:Develop and implement comprehensive operational strategies aimed at improving efficiency, productivity, and qualityLead initiatives to identify inefficiencies in...

Apply Learn more >

Share

• Email
• Facebook

Facilities Support Specialist | Onsite Lake Mary, FL

FL  |  Req ID: R022158  |  On-site

On-site work schedule consists of reporting to our Lake Mary, FL office 5 days per week.Scope of Responsibilities:Inspect facilities and review inspection reports to determine repairs or improvements required to both facility and security related systems.Support, help develop, implement, and...

Apply Learn more >

Share

• Email
• Facebook

Field Service Agent - Queens - Bilingual Mandarin/Cantonese

NY  |  Req ID: R022070  |  On-site

**Preferred Bilingual Mandarin and/or Cantonese Job DescriptionDuties/Responsibilities:Provide high-quality customer service to providers and members across all LOBs with a variety of questions and issues on topics such as eligibility, benefits, claims process, escalations, and productsManage...

Apply Learn more >

Share

• Email
• Facebook

Fleet CDL Driver (Class A, B or C )

NY  |  Req ID: R022067  |  On-site

Checks the interior and exterior of the vehicle for cosmetic and operational concerns.Performs minor maintenance tasks on the vehicle when necessary, included but not limited to daily vehicle inspections and the inspection of all engine fluids.Maintains confidentiality by keeping all potential...

Apply Learn more >

Share

• Email
• Facebook

Manager, Hospital Strategic Account Management

NY  |  Req ID: R022023  |  Hybrid

Develop trusting and long-term relationships (with sponsor and non-sponsor hospitals/systems) with all key decision makers/influencers (including executive suite and managed care department personnel).Hospital/system Account expertise and deep understanding of customer and provider needsLeads the...

Apply Learn more >

Share

• Email
• Facebook

Manager, Medicaid Strategic Initiatives

NY  |  Req ID: R022003  |  Hybrid

Identify key member cohorts and opportunities for achieving short- and long-term membership retention improvement strategiesAssist in the development of a member retention strategy through the use of segmentation modeling, member profiling, propensity scoring and targeted channel...

Apply Learn more >

Share

• Email
• Facebook

Senior Reconciliation & Recovery Analyst

FL  |  Req ID: R021986  |  Hybrid

Duties & Responsibilities: Operate with intellectual curiosity and critically assess existing processes and procedures to identify opportunities for improvementDevelop complex analyses requiring the integration of multiple data sources, evaluation of data quality, and standardization of data...

Apply Learn more >

Share

• Email
• Facebook

Sr Operations Systems Analyst

NY  |  Req ID: R022164  |  Remote

Job DescriptionDuties and Responsibilities:Elicit, document, and analyze business and functional requirements for operational workflows, system enhancements, and process improvementsConfigure, maintain, and support operational systems, applications, and workflow toolsTranslate business...

Apply Learn more >

Share

• Email
• Facebook

Team Lead Enrollment and Billing

FL  |  Req ID: R022026  |  Hybrid

Duties and Responsibilities:Oversee front line staff to ensure production deadlines are met, while meeting accuracy and quality standards for member enrollment and billing.Approve timecards, overtime and staffing needs for front line staff.Assist in developing metrics to report trending, root...

Apply Learn more >

Share

• Email
• Facebook

Vendor Partner Specialist - Clinical Support Team - Spanish Fluency

NY  |  Req ID: R022128  |  Remote

Duties and responsibilitiesAnalyze, manage and delegate daily workflow to and from external vendors to ensure proper execution of tasks and meeting of SLAs are accurate.Analyze and ensure vendor accuracy by reviewing and consolidating work product to identify trends and gapsCommunicate regularly...

Apply Learn more >

Share

• Email
• Facebook