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Our Members’ First Line of Support

Healthfirst provides members with quality care. Our Call Center Operations team is the first line of support directly assisting our members. Dafne helps call center representatives stay informed and inspired to provide the best possible member experience. Interested in joining our Operations team? Check out our available positions listed below.

Open Positions in Operations

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Claims Coding Analyst

VA Req ID: R019325 Hybrid
Duties & Responsibilities: Conducts routine assessments of current claims edits and ensures comprehensive and defensible editing across all Healthfirst product lines.Proactively identifies areas of opportunity with respect to new edits and modifications to existing edits.Leads implementation...
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Director Medicare Telesales

NY Req ID: R019339 Hybrid
Duties & Responsibilities:Develops, refines, and executes Medicare telesales strategy, including partnership with Dial America and across the various sales channelsLeads efforts with supporting areas (e.g., Analytics, Development, etc.) and stakeholders within the Medicare Sales team to...
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Driver (CDL A, B or C)

NY Req ID: R018632 On-site
Checks the interior and exterior of the vehicle for cosmetic and operational concerns.Performs minor maintenance tasks on the vehicle when necessary, included but not limited to daily vehicle inspections and the inspection of all engine fluids.Maintains confidentiality by keeping all potential...
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Driver (CDL A,B,OR C)

NY Req ID: R019343 On-site
Checks the interior and exterior of the vehicle for cosmetic and operational concerns.Performs minor maintenance tasks on the vehicle when necessary, included but not limited to daily vehicle inspections and the inspection of all engine fluids.Maintains confidentiality by keeping all potential...
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Enrollment Specialist

FL Req ID: R018778 Remote
** This position is RemoteJob DescriptionMaintain daily production and quality requirements to meet the department Service Level AgreementProcess and perform quality control measures on enrollment and disenrollment transactions and billing activitiesReview and analyze eligibility and billing...
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Manager, Enrollment & Billing

NY Req ID: R018961 Hybrid
•Implements and communicates departmental standards•Manages employee performance and the quality of the team's work•Monitors productivity reports and department report card•Manages and develops Team Leads to be effective leaders•Works with Team Leads to establish and implement departmental goals,...
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