Healthfirst

*100% Remote* Contact Center Agent - Customer Service Rep

NY  |  Req ID: R018390  |  Remote

Excitingly, this position is eligible for remote work. This means you have the flexibility to work from the comfort of your home while being part of our dynamic team.  We are looking for candidates from any of the following states NY, NJ, CT, MA, NV, VA, FL, AL, TX, GA, NC, CO, MN, PA, WY, LA,...

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Director, Medicare Sales - Asian Market

NY  |  Req ID: R018365  |  Hybrid

Direct all prospect and sales activities for Medicare products for a specified geographic area.Develop and Implementing strategies and policies relating to Medicare sales and service.Ensure interpersonal effectiveness among individuals both within Healthfirst and outside the organization.Develop...

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Real Time Analyst - Contact Center Operations

FL  |  Req ID: R018139  |  Remote

**This position is RemoteDuties and Responsibilities Include:Monitor real-time call traffic volume for multiple queues and respond to spikes in high call volumes in relation to low staffing, average customer wait time, and call abandon percentages.Analyze trends such as call volume and AHT, and...

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Senior Retention Advocate Liaison

NY  |  Req ID: R018170  |  Hybrid

Duties and ResponsibilitiesConducts daily screening of applications. This includes monitoring applications submitted for deadlines, monitoring applications due to the Local Department of Social Services for faster and more accurate enrollment and conducting pre-screenings for financial...

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Sr. Analyst -Provider Reimbursement Analytics

NY  |  Req ID: R018175  |  Hybrid

Duties and Responsibilities: Understand claim payments and impact of fee-schedule updates from State/CMS.Assist and monitor direct payment initiatives from the state for Provider OrganizationsResponsible for contract analysis and fee schedule modeling.Maintain current project logs and work plans...

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