Healthfirst

On-site work schedule consists of reporting to our Lake Mary, FL office 5 days per week.

Scope of Responsibilities:

• Inspect facilities and review inspection reports to determine repairs or improvements required to both facility and security related systems.

• Support, help develop, implement, and maintenance of the facility and a workplace strategy that provides a consistent high quality, safe employee experience, and work environment.

• Protects the organization's employees, properties, and all items of value on premises from any preventable harm or danger.

• Lead and help train our workplace emergency response team.

• Conduct training to our Trailblazers around workplace safety and security.

• Assists in preparation of emergency management and contingency planning.

• Serves as liaison with public law enforcement, fire, and other agencies as it relates to security.

• Maintain, update, and distribute workplace security manuals, documents, and records.

• Coordinate the installation, maintenance, and repairs of facility, life safety and security systems.

• Oversee and mange third party vendors both facilities and workplace security related.

• Manage third party guard force and janitorial vendor as needed.

• Maintain and update the VMS and SMS systems utilized by Healthfirst.

• Maintain Healthfirst automated security systems and employee identification card system.

• Perform facility and security related audits of the premise to include but not limited to facility and security equipment. 

• Submit Service Now tickets for any repairs or hazards that need to be addressed because of daily inspections conducted for both facility and security related issues.

• Complete daily Service Now tickets, in a timely and efficient manner.

• Perform light building general repairs of office furniture, replacement of ceiling tiles, filters, light bulbs, patch, and paint, etc...

• Troubleshooting A//C issues, electrical problems and notify Team Lead.

• Submitting service tickets to building management.

• May coordinate vendors providing services including A//C, electrical repairs, and installation of equipment in coordination with building management.

• Escort vendors as needed.

• Place orders for supplies as needed.

• Participate in coordination and setup of company events.

• Assist in the relocation of individuals or departments as needed.

• Ensure pantries and coffee machines are stocked, properly supplied and operational.

• Inspect and maintain supplies for all conference and meeting rooms.  Ensure conference rooms are clean and ready for the next meeting.

• Participate in Fire Safety program.

• Pack terminated employee’s personal belongings and ship.

• Flexibility to work before//after hours, weekends and holidays on a rotating on call schedule.

• Additional duties as assigned.

• Respond to weekend, holiday and after-hours emergencies affecting operations or property.

  Minimum Qualifications:

  • H.S. Diploma or GED from an accredited school.

  • Facilities knowledge in one or more of these areas: office furnishings, vendor relations, break room supplies, property appearance, floor moves, meeting room coordinator and//or event space setup.

  • Strong working knowledge of commercial fire-life safety systems and procedures, emergency management and response. 

  • Minimum of 5 years' related experience.

  • Experience managing suppliers and vendors.

  • Proficient in CCTV and Access Control systems, Microsoft Word, Excel, Power Point, and E-mail systems.

  • Communicate effectively verbally and in writing while demonstrating good grammar, spelling and punctuation skills.

  • Proficient in Microsoft Word, Excel and E-mail systems

  • Ability to work as needed before//after hours, weekends and holidays on a rotating on-call schedule.

  • Prior experience in providing exceptional customer service by responding promptly and professionally to employee facility requests & inquiries.

  • Ability to deliver high quality customer support, maintaining a courteous & helpful demeanor when addressing maintenance issues or service needs.

    Preferred Qualifications:​

    • Able to problem-solve under light supervision while managing many details.

    • Able to handle emergency situations and communicate results in a succinct and clear verbal or written manner.

    • Organizational skills keeping track of multiple tasks through to completion.

    • Ability to prioritize projects within a fast-paced, deadline-driven environment using tact and discretion.

    • General knowledge of electrical services HVAC, A//C maintenance and//or electrical services.

    • Coordinated vending services and break room supplies.

    • Experience working with outside vendors to perform services including A//C maintenance, electrical services, and general property appearance.