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Broker Center Agent

NY Req ID: R019178 Remote
-Provide high quality on-line and telephone assistance to all Customers - Members, Small Groups and Brokers; and Providers as required (e.g., Claim audits) -Provide high quality handling of customer inquiries, via mail, e-mail and on-line inquiries and chat sessions. -Resolve inquiries and issues...

Sr. Product Specialist

NY Req ID: R019229 Hybrid
Participates in product driven workgroups to provide input to product designs/enhancements and implementation plans.Works closely with cross functional teams such as Enrollment & Billing, Claims, Member Services, Compliance, Sales, Finance, Clinical/Network Management, and senior management...

Sr QA Analyst (Remote)

FL Req ID: R017525 Remote
• Ensure all strategic projects and operational projects meet the highest quality possible by following industry recognized QA methodologies and best practices. The candidate must have experience in structured testing methodology, with a proven ability to breakdown business...

Web Developer

CT Req ID: R018254 Remote
About HyphenHyphen is a healthcare technology company that makes it easy for health plans, providers and community organizations to share data and work together to deliver connected-care. As a subsidiary of HF Management Services, LLC, and an affiliate of Healthfirst, Hyphen was built with deep...

ServiceNow - Principal Engineer

FL Req ID: R018193 Remote
Chief technical designer for ServiceNow code and architecture, responsible for overall ServiceNow code qualityProvide day-to-day administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysisMonitor health, usage, and overall...

Vendor Relationship Manager

FL Req ID: R019310 Hybrid
Duties & Responsibilities:Oversee and monitor vendor and internal business owner relationships to ensure compliance, optimal delegate performance and achievement of business goals according to Service Level Standards and other contractual requirementsDemonstrate self-reliance, independent...

A&G QA Auditor

NY Req ID: R019106 Remote
*This position is RemoteConduct quality audits of A&G items including grievances, pre-service appeals, and post service appeals utilizing appropriate sources of information; including eligibility, claims, authorizations, service forms, faxes, and any additional information required to...
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