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General Information

Req ID
Work Type

Description and Requirements

The Principal Cloud Engineer is an integral driver of the Healthfirst cloud and operational excellence strategy. This role manages enterprise solutions in both public and private clouds while also utilizing tools to automate system deployment and configuration management tasks. Principal Cloud Engineer is a Subject Matter Expert (SME), senior technical leader, and key decision maker for Engineers and Sr. Engineers who works collaboratively and/or autonomously in creating solutions. Principal Cloud Engineer works with diverse technologies utilizing orchestration tools and automation to eliminate manual operations and create reliable and repeatable service delivery. The role is responsible for establishing standards of usage across our public and private cloud footprint. The Principal Cloud Engineer works with and mentors’ other engineers to identify efficiency opportunities, eliminate waste, and improve the resiliency of our infrastructure platforms, while working with application development teams to support continuous delivery of new capabilities.

Duties & Responsibilities:

  • Works vertically and horizontally across the Infrastructure and Operations portfolio supporting private/public cloud systems, operating systems, middleware, storage, database platforms, and other key infrastructure products.
  • Assists department leadership by providing informal coaching and direction to I&O Engineering team 
  • Subject matter expert for advanced analysis and resolution of the most complex issues
  • Develops repeatable automation to deliver capabilities more efficiently.
  • Devises solutions to problems impacting mission critical systems and implements automation to prevent reoccurrence.
  • Supports and implements private cloud Hybrid Cloud Infrastructure (HCI) technologies.
  • Plays a senior role within a Center of Excellence for cloud usage and cloud development standards.
  • Maintains an accurate picture of existing server, storage, networking, software and hardware and virtual environments to support scaling against various project requirements.
  • Ensures all usage of cloud environments meet governance standards and contributes to improving standards for security and operational efficiency.
  • Creates Standard Operating Procedures (SOPs) for Healthfirst operations teams to support the operations of the products.
  • Acts as a senior escalation point for operations and delivery teams for incident and ticket resolution and participates in an on-call rotation.
  • Serves as a technical leader within Infrastructure & Operations as well as with Development teams in areas of Cloud technology and automation.
  • Other duties as assigned or required.

Minimum Qualifications:

  • A high school diploma or a GED from an accredited institution
  • Experience in designing, building, and managing Linux/Unix-based and Windows systems.
  • Extensive cloud experience within Amazon Web Services (AWS), Azure, Google Cloud Platform (GCP), etc.
  • I&O Engineering work experience including oversight of public and private cloud technologies
  • Proven and demonstratable experience with automation scripting tools including BASH, Python and/or PowerShell.
  • Extensive Infrastructure as Code (IaC) experience with automation and open-source tools.
  • Proven work experience in identifying repeatable processes and partnering with teams to push innovation and automation.

Preferred Qualifications:

  • Technical degree from an accredited institution or work experience equivalent.
  • Work experience on a cloud center of excellence team driving business innovation
  • Experience implementing cloud services with an infrastructure as code methodology using AWS CloudFormation, Ansible, & Terraform
  • Experience supporting infrastructure as code and CI/CD integration with Jenkins, GitHub, Artifactory, etc.
  • In-depth and broad experience with several AWS cloud services like EC2, ECS, EMR, EKS, S3, RDS, Glue, Lambda, CloudFront, etc.
  • Experience with designing and implementing Database platforms within Azure and AWS cloud services
  • Experience with large-scale database migrations from on-premises to cloud services within AWS and/or Azure
  • Experience with monitoring and optimization of databases on multiple platforms such as MS SQL, PostgreSQL, MySQL, Aurora, or MariaDB
  • Strong understanding of cloud security best practices, and implementing a least privileged model of access in AWS
  • Deep troubleshooting skills that involve analysis of logs, traffic trace, configuration data, automation tools to resolve issues until end-to-end systems are functioning
  • Experience with Kubernetes and/or Docker
  • Experience working with development teams to create cloud-native applications
  • Experience with system health monitoring and optimizing performance (CloudWatch, New Relic, Dynatrace, Splunk, Opsview, ExtraHop, CloudTrail, etc.)
  • Experience working in regulated and/or high-security environments and industries (PCI, HIPAA, HITRUST, etc.).
  • Certification in Development, Architecture, and/or DevOps or equivalent work experience (AWS, GCP, Nutanix, etc.)
  • Deep understanding of Core Cloud Competencies (Virtualization, DNS, Access Control, Environment Management, etc.)

Compliance & Regulatory Responsibilities: N/A

License/Certification: N/A

Hiring Range*:

  • Greater New York City Area (NY, NJ, CT residents): $131,900 - $190,570

  • All Other Locations (within approved locations): $117,400 - $174,675

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.