Healthfirst

The Pharmacy Technician is responsible for providing member medication counseling and assistance in minimizing gaps in treatment by collaborating with various members of the healthcare team within Healthfirst and with our community partners (pharmacists and providers).

Duties & Responsibilities:

• Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator in order to achieve the following:
  • Proper Medication Adherence
  • Minimize any gaps in therapy
  • Prevention of medication related adverse events through collaboration with pharmacist
• Facilitating member access to medication(s) by:
  • Contacting pharmacies to obtain medications refills
  • Contacting members’ providers to issue new prescriptions and set up appointments when necessary
  • Facilitating access to medications for members experiencing financial issues.
  • Working the member’s pharmacy to align refills to help members reduce frequency of pharmacy visits.
  • Documenting the care delivered and communicating information to other providers.
• Partners with the pharmacists on the team and other members of the healthcare team to:
  • Communicate a medication treatment plan.
  • May coordinate and integrate an MTM intervention within the broader healthcare management services being provided to the patient.
• Partner with community pharmacies to communicate member medication adherence
• Performs patient health assessments to collect information regarding:
  • Patient medication profile including prescription and/or non-prescription medications, and homeopathic/herbal therapy.
  • Barriers leading to poor medication adherence including medication and/or patient-related factors, or access to care.
• Handles member and provider communications both telephonically and possibly in person.

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $48,600 - $65,960

• All Other Locations (within approved locations): $42,200 - $62,400

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.