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General Information

Req ID
New York
Work Type

Description and Requirements

The Employee Relations team supports the creation and maintenance of a positive environment for employees and leaders, while mitigating risk to Healthfirst. - The ER team is responsible for responding to, investigating and recommending resolutions for varied issues and complaints. - The ER team is integral to resolving concerns by coaching and advising employees and leaders. - The ER team also identifies common concerns and opportunities and proposes proactive solutions. - The ER Manager is a seasoned HR professional responsible for managing and resolving complex employee relations matters in a consistent, empathetic, and legally sound manner.

Duties and Responsibilities

  • Partner with the Director, Employee Relations and HR Compliance to build a strategic Employee Relations Center of Excellence.

  • Collaborate with and be a go-to resource for HR Business Partners for all Employee Relations issues, offering guidance on performance improvement matters, complex employee situations, and involuntary terminations.

  • Guide managers in drafting performance improvement plans and termination documentation.

  • Resolves, guides, and facilitates difficult conversations, including involuntary terminations.

  • Use solid judgment and discretion when responding to grievances.

  • Work on HR Operations projects, implementations, and initiatives.

  • Manage employee relations investigations.

  • Partner with HR Compliance to create and update HR Policies.

  • Counsel HR colleagues and managers on trending employee relations issues, potential risks to the organization, and ways to mitigate risk.

  • Prepare and conduct training for internal stakeholders on internal employee relations trends, best practices.

  • Use Employee Relations data to prepare charts and reports on trends.

  • Partner with the HRBPs to assist in the workforce reduction process.

  • Ensure cases are properly logged in the ER and Leave case management system.

  • Additional duties as assigned.

Minimum Qualifications

  • 5+ years’ experience managing complex employee relation issues and investigations.

  • Bachelor’s degree from an accredited institution.

  • Demonstrated experience managing varied employee relations issues.

  • Deep knowledge of federal and state employment laws.

  • Demonstrated ability to coach, influence, and deal with conflict with employees and managers.

  • Ability to deliver difficult messages at the same time as defusing a situation

Hybrid Work Schedule

  • This consists of reporting to our NY office 3 days per week located at 100 Church Street, NYC 10007

Hiring Range*:

  • Greater New York City Area (NY, NJ, CT residents): $100,900 - $145,775

  • All Other Locations (within approved locations): $86,500 - $128,690

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.