Healthfirst

The process analyst is responsible for preparing process documentation used in enhanced process design, developing business requirements and functional system design, developing system test plans and performing system testing. The incumbent is a self-starter who contributes individually as well as alongside an SMC or client team. He/she produces high quality work with a strong impact on high client satisfaction.

Duties/Responsibilities:

• Work closely with all levels of end users to quickly document business processes and workflows
• Gather, analyze and document user requirements
• Assist in reporting and presenting requirements and possible approaches to client
• Translate business and user requirements into functional specifications
• Develop business process flows and detailed design documentation
• Work with development team to ensure product is built to specifications
• Develop test cases and perform user testing
• Document and manage issues
• Provide ongoing status reports to Project Manager
• Additional duties as assigned

Minimum Qualifications:

• Associates degree from an accredited institution or equivalent work experience
• Demonstrated ability to remain organized, self-motivated and able to meet project deadlines with minimal supervision
• Empathetic listener, effective in interpersonal communications
• Rigorous attention to detail, demonstrated ability to write clear, concise communications and documentation demonstrating proper grammar, correct spelling and punctuation 

Preferred Qualifications:

• Bachelor’s degree from an accredited institution
• Proficient in Microsoft Office suite; working knowledge of Visio or other diagramming/design software
• Able to work independently and as part of a team
• Ability to work in a matrix-management environment
• Excellent time management, organizational, and prioritization skills
• Ability to balance multiple priorities
• Working knowledge of SQL
• Healthcare experience

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $64,800 - $88,145

• All Other Locations (within approved locations): $56,300 - $83,725

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.