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General Information

Req ID
New York
Work Type

Description and Requirements

The Sr Manager will help create and deliver a best-in-class data platform and solutions. The individual will be responsible for leading a highly visible, fast paced team on the information management program. The role is expected to work across stakeholders in the business and IT to understand business value n+ need to help define requirements for the technical roles on the team. This role will also be responsible for ensuring current best practices around performance, scalability and compliance are followed while also meeting current and future business needs. This role works with and represents stakeholders interests to prioritize and sequence the work (features/stories). They work to ensure that there is a clear line of communication between stakeholders and the delivery team. They are committed to the success of the teams and will do what is necessary to contribute to the overall growth and maturity of the team. The individual at this level will embody Healthfirst’s Culture Drivers through his/her workplace behavior. The ideal candidate will possess a strong delivery background, technology and business acumen, and communication skills to play a key role in the leadership of the data domains

This role is an integral member of the project delivery team responsible for maximizing the ROI. He/she will work with the business to understand future state needs to inform and direct the project work.  He/she is empowered by the organization to represent and make decisions for the end-users of the software being delivered.  The individual will prioritize the Product Backlog and guide the roadmap for implementation.  They will iteratively work with the business and project delivery team to continuously improve the product and to address new challenges.  The individual will be responsible for coordinating between the various businesses and IT teams to create end-to-end workflows that address both technical and business needs.

Project / Product Management

  • Define & communicate the overall vision, objectives, goals, and strategy for the new system.  Build consensus and ensure alignment with the key stakeholders - business & IT and the project delivery team.
  • Serve as a technical lead for architecture, design, implementation, and interface decisions related to data management, integration, and other items.
  • Articulate the minimum viable product (MVP) needs.
  • Build, socialize, prioritize, and maintain the Product Backlog.
  • Balance business priorities across multiple teams and negotiate commitments.
  • Enable delivery of Product Backlog by presenting it to team: creating, owning and refining well-formed user stories and artifacts that describe and detail new products, features and services based on feedback from team, creating acceptance criteria with the team, and accepting stories as they are completed.  Effectively communicate the use cases and user stories to project delivery team and various businesses.
  • Lead work streams and discovery sessions with key business and IT stakeholders to define future state processes and workflows.
  • Assess feasibility and ramifications of new business requirements. Design appropriate solutions and recommend alternative approaches when necessary.
  • Integrate industry best practices, end user research and other data into workflow and process design to ensure that we are maximizing efficiencies and ROI with new product while meeting end user needs.
  • Support the further definition and prioritization benefits and goals and partner with the business teams to continually assess successes against them.  Drive the collection of baseline and post-implementation data for key metrics and effectively use this data to improve product build.
  • Be available as a resource to the project delivery teams through all phases of implementation – including development, testing and rollout.
  • Represent the team throughout implementation to external stakeholders, leaders and other teams to ensure alignment. Provide Support to the Agile Program and ensure the team follows enterprise Agile standards. Provide feedback to program on enhancements for the Agile process.
  • Coordinate with other Transformation portfolio Product Owners to ensure alignment and to build a cohesive end user experience


  • Work with others (delivery leads, analysts) on the team to gather the appropriate depth of knowledge and requirements for desired future state features.
  • Work with the team members and across IT and business organization to influence overall Software development, application integration and implementation strategy and development direction.
  • Partner with business and technical stakeholders to drive innovative and strategic planning to gain short- and long-term ROI from the new system implementation/enhancements
  • Champion change and effectively manages the implementation of new ideas
  • Communicate and build consensus amongst business leadership on a best practice future state
  • Identify opportunities for process optimization and redesign that will allow us to accomplish objectives more quickly and at a higher level of probability
  • Work one on one with each team member to ensure their growth and accountability to the team is achieved
  • Demonstrates technical breadth and depth along with knowledge and understanding of Healthfirst's and competitive technologies, plans, solutions, and platforms.

 Communication & Teamwork

  • Effectively communicates relevant information to all levels of the organization
  • Actively participates in organizational change management to ensure successful adoption of new processes and systems
  • Partner with cross-functional business and IT teams to build, prioritize and define workflows and requirements
  • Reinforces team approach throughout organization both on client projects and internal initiatives
  • Supports and solicits input from team members at all levels within the organization
  • Create dynamic and a spirit of teamwork and collaboration
  • Compliment the broader team with high quality and partnership

 Client Management

  • Communicates effectively with internal stakeholders to identify needs and evaluate alternative business solutions and strategies
  • Continually defines ways to increase customer satisfaction and deepen stakeholder relationships
  • All other related and/or additional responsibilities that may be required or assigned
  • Create and maintain a healthy relationship with external vendors critical to project delivery

Minimum Qualifications:

  • Bachelor's Degree or higher from an accredited institution with a preferred area of study in medical delivery, technology, business, project management or other associated field
  • 5-7 years’ technical experience in data management discipline
  • Working knowledge of SQL, ELT/ETL
  • 3-5 years’ experience on cloud based technologies (AWS, Azure..)

Preferred Qualifications:

  • Experience working in an Agile environment as a Product Owner
  • Ability to juggle multiple stakeholders, projects and tasks. Demonstrated knowledge of project management concepts (preferably Agile/SCRUM)
  • Knowledge of the Healthcare industry
  • Ability to translate varying inputs, needs, ideas, and suggestions into dynamic logical solutions and technical specifications that satisfy objectives
  • Experience developing, prototyping, and testing new processes, products, applications or services

Hiring Range*:

  • Greater New York City Area (NY, NJ, CT residents): $119,900 - $183,430

  • All Other Locations (within approved locations): $102,600 - $156,655

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.