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Support Coordinator

NJ Req ID: R018999 Remote
Duties and Responsibilities: Handles calls to and from members to assist with benefit questions/issues, schedule appointments, and screen assessments to identify risk factors which need closer intervention.Handles calls to and from providers regarding authorizations, referrals, visits, tests, and...

Sr Business Analyst

NY Req ID: R018976 Hybrid
Duties and Responsibilities:Identify defects and improve departmental performance by supporting quality, operation efficiency, and production goalsCommunicate departmentally and interdepartmentally to recommend and request new concepts and/or modifications to existing workflow, system set up,...

Support Coord-3

FL Req ID: R019080 Remote
Duties and Responsibilities: Handles calls to and from members to assist with benefit questions/issues, schedule appointments, and screen assessments to identify risk factors which need closer intervention.Handles calls to and from providers regarding authorizations, referrals, visits, tests, and...

Director, Organizational Design

NY Req ID: R017823 Hybrid
Duties and ResponsibilitiesPrimary designer and lead on a variety of enterprise OD and OE initiatives with focused on organizational design.Develop the enterprise approach, frameworks, and tools informed by proven, science-based methods, with a bias for efficient, simple, user-friendly output and...

Broker Account Manager

NY Req ID: R018972 On-site
Duties & Responsibilities:Maintains a customer-centric approach to service that anticipates broker’s needs.Build strong downline partner relationships that enable growth and improve satisfaction with Healthfirst,Ensures routine partner needs are met and potential problems are averted.Acts as...

Senior Retention Advocate

NY Req ID: R018086 Hybrid
Duties & Responsibilities:Contact member or primary caregiver by phone or letter to arrange a telephonic or in person interview to assess Medicaid/Medicare/Medicare Savings Program eligibility. Ensures all calls are in accordance to approved Healthfirst scriptsHas full and complete access to...
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